Refund and Returns Policy

Lulubelle will be more than happy to exchange any defective items within 07 days from date of purchase.
Upon receipt of your parcel, you are encouraged to thoroughly inspect it and notify us immediately of any defects/damage within 48 hours via email (info@lulubelle.co.za)


To be eligible for an exchange, your items needs to have been unwashed, unworn and in a resalable condition.
If the items have make up, is damaged and stained, unfortunately we will not accept them.


Unfortunately, we do not accept exchanges on items that are on sale.


We also do not offer refunds but give instore credit voucher that can be used within 30 days.


Please note that for all costs associated with a returns, the customer will be liable to cover the fees.

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